16/1/2023

Building resilience in your people

Having a healthy workplace is a win-win situation for everyone, but it can be a challenge to create an environment that truly supports mental health and builds resilience.

Research proves that investing in your people’s wellbeing is beneficial to both them and the business, overall, so let's look at ways leaders and managers can build resilience in the wider workplace, support wellbeing, and build an open and supportive culture.

Benefits of a resilient workforce

There are many benefits to building resilience, from your team members being more engaged and productive to fewer problems with burnout and turnover. It also means you meet your legal obligation to manage risks to mental and physical health, just like any other health & safety risk.

How to build a resilient workplace

Resilience hinges on giving people opportunities to build the knowledge, skills, and capabilities to really thrive in their work and be able to respond effectively to stress, challenges, and change. Cementing wellbeing in the day-to-day culture is multi-faceted and takes individual and combined effort. Here are some key components:

  • Take the lead - look after your own health and promote honest conversations with your team.
  • Increase awareness of wellbeing and remove stigma around mental health.
  • Ensure the work environment is safe and encourage the team to look out for each other.
  • Design work to support better balance, e.g. involve the team in decisions and closely monitor workloads.
  • Invest in training programmes, e.g. mental health awareness, stress management, recovery, and self-care.

To learn more about workplace mental health, building employee resilience, and creating a real culture of openness and support, have a look at this article.

We also have recorded webinars held by our sister company Tax and Trust Professionals Ltd that you can view here. Specifically the ones on Mental Health First Aid and Leadership may be helpful for you.

"I have had regular monthly coaching with Michelle for two years, I found Michelle kind and thoughtful, also analytical. It is helpful each session to review the numbers, budgeting and discuss forecasting with the different events that are occurring in the trust regularly. Each meeting our discussions resulted in myself as CEO to understand the numbers more and receive helpful tips towards improving our financial reporting to make them more readable and understandable to the board."

Catherine Percy, CEO Crescendo. May 2021