28/4/2024

Digital Snapshot - the Do's and Don'ts of ChatGPT and AI

Everyone’s talking about the artificial intelligence chatbot ChatGPT.

ChatGPT is a fantastic free tool. But there are some things to watch for.

DO

Use it to check your emails and letters:

Sending an important email to a client or funding provider? Use ChatGPT to create a draft and check your finished content. Ask the chatbot to edit your email and find any mistakes.

Use it as a research tool:

ChatGPT is a powerful artificial brain. Use it to your advantage by asking it questions. It should be able to help you with research in any field — just remember to double-check everything.

Use it for brainstorming:

AI is great at coming up with ideas (not all of them are good!). If you’re struggling for inspiration for a new venture, product, or service, ask ChatGPT to come up with suggestions. It should help get your ideas flowing.

DON’T

Rely on it completely:

ChatGPT is amazing, but it’s not flaw-proof. The AI can still get confused and provide false information. Fact-check everything.

Don’t plagiarise:

Don’t lose your brand voice and personal touch by copying and pasting from ChatGPT. Remember that others have access to the same tool and don't want to sound just like everyone else.

Don’t share sensitive information:

Concerns have been raised about potential copyright issues and how ChatGPT uses information. Don’t share sensitive information, personal data, or confidential information with it.

It’s always good to give new technology a try. Experiment with ChatGPT to see if it can help your business.

"I have had regular monthly coaching with Michelle for two years, I found Michelle kind and thoughtful, also analytical. It is helpful each session to review the numbers, budgeting and discuss forecasting with the different events that are occurring in the trust regularly. Each meeting our discussions resulted in myself as CEO to understand the numbers more and receive helpful tips towards improving our financial reporting to make them more readable and understandable to the board."

Catherine Percy, CEO Crescendo. May 2021